FAQ2021-06-25T21:02:52+00:00

FAQ

Q: Can I get a estimate over the phone?2021-06-27T02:36:16+00:00

A: We can give an estimate over the phone prior to scheduling any appointment.  However any estimate may be a general cost for a basic repair and may not reflect the actual cost of your repair.  Due to a lack of information needed from an inspection of your vehicle.  It is impossible to give an accurate estimate without having seen or confirming your concern about a vehicle’s actual problem. We take pride in accurate pricing during the estimating process so sometimes during or after the teardown is concluded any unforeseen issues may require adjustments to the original estimate.

Q: Can I supply my own parts?2021-06-27T02:40:01+00:00

We do install customer supplied parts.  Safety and liability will determine if RSP Auto Enterprises chooses to perform a specific repair using customer supplied parts.  If you need additional information on pricing and our polices regarding customer supplied parts please give us a call.

Q: Can RSP Auto Enterprises repair my vehicle when I have an extended warranty?2021-06-27T02:53:23+00:00

Most extended warranties allow independent repair facilities perform needed repairs.  Depending on your specific policy there may be limitations is covered by your policy and what is not covered, please contact RSP Auto Enterprises with your questions and a copy of your policy and we will start the necessary steps to get your vehicle repaired promptly.

Q: Does my vehicle need to go to a dealer for service?2021-06-26T12:49:31+00:00

A: Only if the required service is for Warranty or Recall repairs. Because these repairs are supposed to “No Charge” to the customer.  However we at RSP Auto Enterprises suggest that if you have a great rapport with any repair facility continue that relationship but if your not happy with your current repair facility give us a call for a second opinion.

Q: I’m looking at purchasing a used car do you inspect vehicles?2021-06-27T20:46:17+00:00

Yes we do, we have a very comprehensive inspection process.  Our pre-purchase inspection begins with a test drive of vehicle and includes a thorough look for safety issues, suspension & steering components, fluid leaks, prior body damage, electrical component operation, heating and air conditioning function and general look for maintenance of vehicle, both regular and needed service,

Q: What kind of warranty do you offer on repairs?2021-06-27T02:33:16+00:00

When we install our preferred parts, most repairs carry 3 year/36K mile warranty. Some repairs carry a different warranty, call for more details.

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