ABOUT

Our mission statement:

To understand our customers needs so we can best meet those needs for any recommended repair or service. To offer services based on “needed repairs” for safety & reliability. To educate our customers so they may better understand why a specific repair or service is needed. To exceed a customers expectations through relationships, timely service and our quality of repairs. And to NEVER sacrifice quality or safety for profit.

By the numbers:

  • Over 88,000 vehicles inspected, repaired, test driven and delivered
  • 60 years combined staff repair experience
  • 65 years of serving the community as a family owned business
  • 50 years in the industry
  • 42 plus years as a full time technician
  • 27 years as a shop owner
  • 2nd generation Owner / Technician / Technical & Service Adviser
  • 1 GOAL – Offer sound advice, a good service value, a personal connection and a friend in the repair industry

Our Story

In 1956 my father was working at the Goodyear Tire store on the Southside of Birmingham Alabama (which is still in operation today), he was offered an opportunity to open and manage a new Gulf gas station in 1957 in a newly formed city called Vestavia Hills. A suburb south of Birmingham, an area that has been commonly referred to as “Over the Mountain” for years, because of it’s proximity south of Red Mountain. That’s where I started working weekends and the summer of 1972, learning and building my passion for the automobile industry. We owned and operated that Gulf until late 1975 and in early 1976 we purchased a Texaco gas station just 2 doors south on Highway 31 of that Gulf station. While I was taking trade school classes in high school in 1978, I was working afternoons here and that’s where I started helping on the repair side of my family’s business, picking up important lessons about quality, customer service and building a personal connection with our customers. I began working full time in 1980 here and continued until 1990 when we lost our lease at Texaco. This is when my father decided to open a repair only shop called Pool’s Auto & Tire across the highway from the now closed Texaco. In 1996 I purchased the business at age 35 and started my journey as owner towards a continued commitment to customer service and dedication for being an alternative to current industry pressures of the “over selling of service”, and an advocate for my customers. We lost our lease here in 2001, I moved around over the next few years staying committed to my now smaller customer base, eventually ending back up in Vestavia Hills at a Shell gas station in 2007 across Hwy 31 from those two original gas stations where it all began. This is where I was able to build my business back up. With a need to expand, I moved to Hoover in 2013 and again in 2016 to our current location in Pelham. We expanded once again in 2019 where I continue to serve my customers, some now on their forth generation.